BestSellers
Fall-Winter 26\27
Inspired by the quiet elegance of winter, the Fall–Winter 26/27 collection blends rich textures, refined silhouettes and effortless sophistication.
Premium materials and
hand-selected finishing touches
About Us
LeLana was born out of our desire to emphasize the authenticity of each person and help them fall in love with themselves as deep as possible. Keeping this wish in mind, our team of fervent designers and masterful artisans creates one-of-a-kind items that will frame your body most alluringly and bring out its unique beauty.
Frequently asked questions
How long does shipping take to my country?
USA & Canada: 5–8 business days
European Union: 4–6 business days
United Kingdom: 4–7 business days
Switzerland & Norway: 4–7 business days
Australia & New Zealand: 6–10 business days
How do I contact Customer Service?
Our team is available to assist you Monday - Friday from 8am - 5pm PST (excluding weekends and national holidays). Please send an email to info@lelanaparis.com and our Customer Service team will be happy to respond to your inquiry within 24-48 business hours. We ask that you please check your spam/junk folder as our emails can be located there.
Email regarding an Order: Please include your First and Last name, your Order number (if available), and your email address entered upon checkout.
Email regarding a Return: Please include your Return tracking number, First and Last name, your order number (if available), and the email address entered upon checkout.
How can I track my order?
You can track your order [HERE]
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information. This email will include a link to your tracking information. We ask that you please allow 24 - 48 hours for tracking updates to become available on the mail carrier’s websites. Please be sure to check your spam/junk folder for this confirmation email as our emails may be located there.
If you did not receive your shipping confirmation email, we recommend logging into your LeLana Paris account and visiting your account’s order history page to be directed to your tracking information. If you still need assistance, please contact our Customer Service team at info@lelanaparis.com. When emailing about an order, please include your First and Last name, your order number (if available), and the email address entered upon checkout.
I haven’t received my package, what should I do?
Should you not receive your package within the estimated delivery time frame, please contact our team at info@lelanaparis.com for further assistance locating your order.
Keep in mind that international orders can be delayed should Customs team members select your package for further inspection while undergoing customs clearance. Your patience and understanding is highly appreciated.
I need to return my order. What is your return policy?
ACCESS RETURNS PORTAL [HERE]
WE HAVE A 14-DAY RETURN POLICY, WHICH MEANS YOU HAVE 14 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING. YOU’LL ALSO NEED THE RECEIPT OR PROOF OF PURCHASE. PLEASE NOTE: YOU MUST PROVIDE A VALID EMAIL ADDRESS AT CHECKOUT AT THE TIME OF YOUR PURCHASE IN ORDER TO LOCATE YOUR ORDER NUMBER.
RETURNS THAT HAVE BEEN TRIED ON MUST BE SENT BACK WITHOUT MAKEUP, SELF-TANNER, DEODORANT, PET HAIR OR ANY OTHER STAINS. ITEMS RETURNED WITH STAINS AND/OR FINAL SALE ITEMS WILL BE PROCESSED FOR STORE CREDIT.
YOU CAN ALWAYS CONTACT US FOR ANY RETURN QUESTIONS AT info@lelanaparis.com
Can I change my shipping address after placing my order?
We ask that you please contact Customer Service at info@lelanaparis.comshould an incorrect address be placed upon checkout. Unfortunately, we are unable to make any address changes to your order once your package has been fulfilled and shipped.